Welcome to the QuestionPoint Ask-a-Librarian service, a Web-based reference service that helps libraries deliver reference services via e-mail and chat. QuestionPoint is brought to you by your library.

To chat with a librarian, enter your name and e-mail address, and if you wish, your question; then click Chat. Another browser window opens for the chat session.

In the chat session window, you can enable the New Message Chime by clicking the Preferences link at the bottom of the page.

Asterisk (*) denotes required field.

Please Note: If a librarian is not available for chat, please return to the Brooklyn College Library Ask-a-Librarian page and send us an email.



General Library Help
Ask by chat: Librarians are here to help you 24/7
Ask by email: Get a response within 2 business days
Ask in person: Come to the reference desk whenever the Library is open
Ask by phone: Call the reference desk at (718) 951-5628 whenever the library is open
In-Depth Research Help
Ask a subject librarian if you have an in-depth question about research in a specific field
Technical Help
Contact the ITS Helpdesk at (718) 677-6180 or helpdesk@brooklyn.cuny.edu if you're having problems with Blackboard or off-campus access to databases