Introduction

This report presents the Library's achievements from April 2001 through February 2002, together with our planning efforts and aspirations for the future. The context is the College's Strategic Plan 2000-2005 http://www.brooklyn.cuny.edu/bc/president/planning/final/enter.htm and its three principal themes:

The Library is a large and complex organization with multiple initiatives. Because of this, our own themes are interwoven with those chosen by the College:

It would be impossible to complete this document without mention of the events of September 11, 2001. However, since New Yorkers are a resilient group (in what other city do citizens sport tee shirts proclaiming, "My city can kick your city's butt"?), it seems unnecessary to belabor the topic. Suffice it to say that the Library lost no one in the attacks on the World Trade Center. It is a source of considerable pride that, while the College announced a very generous leave policy for those who felt unable to come to campus, not one member of the Library staff missed a single day. This is a real tribute to the strong service-orientation of the staff, who felt that students needed them and their services (perhaps more than ever), and who really delivered, under very adverse circumstances.