Welcome to the QuestionPoint Ask-a-Librarian service, a Web-based reference service that helps libraries deliver reference services via e-mail and chat. QuestionPoint is brought to you by your library.
To chat with a librarian, enter your name and e-mail address, and if you wish, your question; then click Chat. Another browser window opens for the chat session.
In the chat session window, you can enable the New Message Chime by clicking the Preferences link at the bottom of the page.
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General Library Help
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| Ask by chat: Librarians are here to help you 24/7 |
| Ask in person: Come to the reference desk whenever the Library is open |
| Ask by phone: Call the reference desk at (718) 951-5628 whenever the library is open |
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In-Depth Research Help
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| Ask a subject librarian if you have an in-depth question about research in a specific field |
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Technical Help
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| Contact the ITS Helpdesk at (718) 677-6180 or helpdesk@brooklyn.cuny.edu if you're having problems with Blackboard or off-campus access to databases |