LOOP » Getting Help » Ask-A-Librarian

Ask-A-Librarian |

Things to Remember!
  • If you're on campus, you can visit or call the Reference Desk when the Library is open.
  • When the Library is closed, you can still receive research assistance via email or chat.
  • Our 24/7 chat service will connect you to a professional reference librarian anytime!


If you need any kind of assistance with your research, please do not hesitate to contact the Brooklyn College Library! We are here to help you.


There are several ways to get help when you're stuck:

General Library Help
Ask by chat: Librarians are here to help you 24/7
Ask by email: Get a response within 2 business days
Ask in person: Come to the reference desk whenever the Library is open
Ask by phone: Call the reference desk at (718) 951-5628 whenever the library is open
In-Depth Research Help
Ask a subject librarian if you have an in-depth question about research in a specific field
Technical Help
Contact the ITS Helpdesk at (718) 677-6180 or helpdesk@brooklyn.cuny.edu if you're having problems with Blackboard or off-campus access to databases